Frequently Asked Questions

1doc is your one-stop healthcare solution, available at your fingertips

Gain easy access to your Employee Benefits, Scan & Pay at participating clinics islandwide, and Shop Online for health and wellness products. Let 1doc get you the healthcare you deserve, customizable to your healthcare needs.

Employees of companies that are onboarded with 1doc are eligible for 1doc Dollars.

1doc Dollars are credited by employers for consultation, treatment and therapy at our partnering clinics.

Your employer (corporate) will have to be onboard with IHG before they can assign you (employee) with 1doc dollars.

If your employer is not onboard with us, you will not be eligible for 1doc dollars.

Corporates may sign up for 1doc by clicking here.

Look out for products with the label "Earn 1doc rewards". By purchasing these products, you will earn 1doc reward points upon order completion.

All refunds will be credited into your CashNow wallet, regardless of payment method for your order.

For cancelled orders where vouchers and/or 1doc Rewards are utilized, they will not be refunded/credited back to your account.

Still have questions? Drop us a message here!